If your network connection is healthy, you should see 0% packet loss and the data returned in a sensible time (less than a few milliseconds). If you are using Mac or Linux you may need to press ctrl + C to stop the ping command from running. Go ahead and enter the ping command, using your server IP address. We will ping the IP address of the server and see if it responds with data.
The next thing we need to do is check the network connection so go ahead and open the terminal. Ok so your browser address is correct and rebooting didn’t solve the problem. You should of course replace the IP address with your own and don’t forget to use HTTP or HTTPS depending on whether you have SSH configured. Now that we know the exactly IP address of our Home Assistant server, we can attempt to access it directly by navigating to the IP address.
In my case using the stock BT Hub manager I can see my Raspberry Pi IP address. You will need to find the management page and login details for your specific router, as it is different for each make and model. You can find this on the management page of your router, or by using a third party service like Fing. If you usually use a domain name in your browser you may want to try using the exact IP address of your Home Assistant server. Many times in my engineering career my precious time went up in smoke whilst I strived to seek out a complex solution to a problem that just needed a typo fixing.Īre you absolutely certain that you are typing the correct address into the browser?ĭid you recently enabled SSL, therefore are you now using HTTPS instead of HTTP in the address bar? We often overlook the easy fix when our mind goes round in circles, frustrated at some technically complex device not working as expected. Sometimes the solution can be excruciatingly simple. Restore Home Assistant from your backup.The chances are one of these simple steps will get you back up and running before you throw the computer on the floor in a rage fit! Are you trying to access your Home Assistant user interface but no matter how long you wait, your browser just keeps you hanging on the error screen?ĭon’t worry help is on hand! Everyone who has become proficient in Home Assistant configuration has been in this position and I know how frustrating and worrying it can be.
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